The following document outlines pertinent information concerning the purchase and use of Prorsa Consulting’s digital products. This document does not outline the full agreement between Prorsa Consulting and users of its website and digital materials. Individuals should refer to Prorsa Consulting’s Terms and Conditions for the most comprehensive information. 

1. Copyright Notice

Copyright © Prorsa Consulting

Unless explicitly otherwise stated, Prorsa Consulting and/or its licensors own the intellectual property rights of this website and its contents. The material contained within the website includes but is not limited to images, photographs, art, text, computer code, videos, audio recordings, and other digital files. 

Our visitors and customers may utilize our website’s materials as outlined in Prorsa Consulting’s Terms and Conditions. All other intellectual property rights are reserved.  

Written consent to use copyrighted materials from Prorsa Consulting for purposes other than those explicitly stated and allowed under our Terms and Conditions may be requested by emailing contact@prorsaconsulting.com.  

2. Digital Product Use

Prorsa Consulting offers free and paid digital products for personal and non-commercial business use. After requesting or purchasing such a product, the item will be made available for download or access via a link provided instantly upon purchase and/or subsequently sent to the user’s or customer’s email address. 

For free digital products and paid online courses, individuals will have unlimited, lifetime access to the materials as long as the item(s) is/are available. 

For all other paid digital products, buyers can download each of their purchased files five (5) times. After five download attempts, the download link(s) will expire. 

Customers who do not receive access or download links to their products after purchase may immediately contact store@prorsaconsulting.com. Be sure to include your transaction details (first and last name, name of the product with variations, date of purchase, and email address entered for the purchase) to ensure timely delivery of your item(s).

You are prohibited from sharing, selling, republishing, or publicly displaying our digital product download/access links.   

Prorsa Consulting grants its website users and customers exclusive, non-transferable, non-sublicensable use of its digital products. Users and customers agree and understand that our product materials may not be shared, reproduced, republished, publicly displayed, resold, or otherwise distributed with, for, or to third parties without expressed written consent per Prorsa Consulting’s Copyright Notice unless specifically allowed under our Terms and Conditions. 

Should we suspect that our digital products are being offered or provided to other entities in violation of this section, Prorsa Consulting reserves the right to immediately terminate the user’s/customer’s access to our materials.   

Individuals may utilize our digital products for personal and non-commercial business purposes only. Users and customers may use, display, share, and post our products, except for online courses, internally within their workplaces as long as our products are not utilized in or for revenue generation or marketing. Documents and records created using our digital products may also be shared externally with regulatory agencies, suppliers, and other stakeholders to demonstrate compliance with standards and achievement of objectives or targets.   

For online course content, every student must purchase each online course for their own use, and these materials may not be shared, displayed, or posted in whole or in part. Online courses may not be modified before use.   

Any purchased forms, templates, training presentations, procedures, handbooks, and manuals may be modified as customers see fit before use. In these cases, customers do not have to provide credit to Prorsa Consulting for the product copies they update. 

All free digital products and paid digital items not explicitly identified in the two previous paragraphs may not be modified before use. Prorsa Consulting must be credited when using, sharing, displaying, and posting these products.

3. Charges and Processing

To download or access the digital items offered for sale on our website, customers agree to compensate Prorsa Consulting for the charges shown within the online shopping cart. Paid digital product transactions are completed through our payment processors, PayPal and Stripe, and utilize SSL encryption.  These transaction gateways provide a safe, secure environment for our customers to make purchases. Credit and debit card details are not stored on prorsaconsulting.com during the payment process. However, this information may be stored on our payment processors’ websites.   

Should our online payment processors decline a customer’s selected payment method, the customer shall present another acceptable payment method before access is granted to the product. In cases where the customer has already received or been allowed access to the digital item and the purchase has been declined by the customer’s financial institution, Prorsa Consulting reserves the right to end access to the product.

4. Refunds and Replacements

Any digital product purchased through our website is considered “used” and “unreturnable” after it is accessed, opened, or downloaded. Due to the nature of digital products, we have a strict no-refund policy for items purchased on our website. Thus, we strongly encourage customers to carefully review each product’s description and evaluate the item’s suitability to meet their needs prior to purchase. 

Customers may request a replacement of the file(s) included in their original purchase. However, replacements cannot be given for online courses.  

To receive a digital product replacement, the purchaser must submit a written request no later than fourteen (14) days after purchase. The request may be completed using the contact form within the Prorsa Consulting store or by emailing store@prorsaconsulting.com. The request must include the following information:

• Customer’s first and last name
• Customer’s email address
• “Product Replacement” entered at the beginning of the contact form message or in the subject field of the email
• Name of the product purchased
• List of product variations (i.e., color, package type, etc.), if applicable
• Date of purchase

Prorsa Consulting

1222 Beatty Drive

Cedar Hill, TX 75104

Contact@prorsaconsulting.com

Last edited on August 1, 2023.